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Opening Keynote: AI Hype vs. Hard ROI: What's Really Working in Insurance
AI is everywhere in the decks, but thin on the P&L: where are carriers, syndicates and MGAs actually seeing margin, loss ratio or expense ratio gains from AI at scale? This keynote dissects real deployments, from claims automation and fraud detection through to underwriting, the trade-offs, and what boards and Lloyd's Minimum Standards now demand in terms of ROI proof and governance.