We are looking forward to welcoming you to ITC London 2026!

The Exhibitor Manual provides you with a central location to find everything you need to know from an exhibitor’s point of view to help you plan a successful exhibition and ensure a smooth run-up and on-site event experience.

Exhibitors are all show sponsors who have booked a booth or an Innovazion Zone kiosk.

Please take the time to read through the information and fill out the required forms by the stated deadlines to ensure your experience with us runs smoothly.

If you have any questions, require special assistance orany clarification, please do not hesitate to contact us at: info@insuretechconnect.com

It is compulsory that all companies with a booth complete the Health & Safety declaration by Friday 6th January 2026.

As an exhibitor, you have a legal and moral duty of care for the safety of anyone who may be affected by your activities. You are ultimately responsible for all aspects of safety on your booth during the build-up, open period and breakdown of the show.

ITC London 2026 adheres to the g-Guide, the global guide to minimum safety standards. Please ensure you've read and understood this document before completing your Health & Safety declaration.  

Accommodation

As ITC London 2026 takes place over two days we recommend you book hotel accommodation.

We have secured a preferential rate with hotels in the surrounding area, please see the best hotels here.

Audio Visual

Encore have been appointed as the official AV supplier for ITC London 2026.

If you wish to order additional AV for your booth, please contact emily.duggan@encoreglobal.com.

Please note that all orders must be placed by Friday 19th December. Orders after this date will be subject to availability.  

There will not be an opportunity to order AV onsite. 

Children

During build-up and breakdown, children under 16 are strictly forbidden to be in the halls. There are no exceptions to this rule.

During open day, admission is for individuals aged 16 and over only. Children must be accompanied by an adult, and the ITC London Team needs to be notified in advance. Each request will be reviewed on a case-by-case basis.

Damage & Loss

Neither the Organisers or the venue accept any responsibility for damage or loss of any properties introduced by the exhibitors and/or their agents/contractors. Exhibitors are especially warned that the exhibits are the sole responsibility of the exhibitor to whom they belong.

Exhibitors should arrange their own insurance against all risks. The strongest possible precautions against pilferage should be taken at all times.

Please do not fix, screw or drill into the venue’s existing walls or floors. If attaching to the venue columns/walls, please use white-tac only. Charges will apply to any associated damages, as well as paint spillage and failure to remove large items of rubbish.

Exhibitor with a backwall provided by the Organisers are also reminded they will be charged for any damages to their booth through inappropriate fixings, painted panels etc.

Data Protection

When using lead retrieval tool to scan visitors’ badges and collect their personal data (as they disclose and consent to when registering) the exhibitor becomes the Data Controller and is then responsible for the safe and legal use and storage of personal data.

Visitors can – and may – ask to see your data protection policy. Visitors are also within their rights to decline to have their badge scanned by any exhibitor. Further information regarding data protection can be found on the Information Commissioners’ Office website https://ico.org.uk/

Deliveries 

Please be advised that the earliest deliveries are permitted to arrive is Friday 23rd January (smaller items i.e. brochure) between 07:00 - 15:00.

Any large deliveries (that require use of the loading bay) will need to load in on Saturday 24th of January due to new restrictions around the use of the loading bay during specific days and times.
For any Saturday delivery, please contact the venue directly so that the time for load in can be confirmed.

All deliveries should be arranged to take place between 07:00 - 15:00 Monday to Friday.

All items must be collected straight after the event, as there is very limited storage available at the venue.

The delivery label is below. Please ensure:

• You deliver items at the loading bay (address on the label);
• All custom duties are fully paid, this is very important otherwise the venue will not accept them.

Clarion Events are not responsible for any packages and will not claim any packages on-site or incur any costs associated with inbound shipping.

Delivery Label Link

For any further queries, please contact the venue manager directly at leigh.taylor@thebrewery.co.uk.

Electrics

All booths come with 1 x  power socket as part of the booth

Any additional power and electrics MUST be ordered via GES, the official contractor.

To place your order and for additional information, please contact itclondon@ges.com or visit Expresso by GES .

Please order before 19th December for early bird price.

Please note that the delivery, setting-up, plugging in, interconnecting of all exhibitor electrical equipment, computers, audio-visual devices and other equipment booked through GES must be done by GES staff, exhibitors are not permitted to complete any of this themselves. 

Freight & Logistics

Kuehne+Nagel are the Logistics Partner of ITC London 2026. Please contact them if you require assistance with freight handling, early deliveries, returns and/or customs clearance.

Email: Noah.Hardy@kuehne-nagel.com

Mobile: +44 (0) 7570 344715.

Furniture

Furniture is only included in some of the packages options for your booth.

To discuss any additional requirements please contact our furniture supplier, The Brewery, at heather.macfarlane@thebrewery.co.uk.

Insurance

You are reminded that in accordance with your contract terms & conditions you must take out adequate exhibition insurance cover. Please read your exhibition booth Terms and Conditions sent out with your booth contract. Public Liability should be a minimum of £2m for exhibitors and contractors. 

You have the option to be included under Clarion's Exhibitor Protection Scheme or you can arrange your own suitable cover.

Whilst we take every precaution, we are not responsible for damage or loss to booth fittings and exhibits and cannot accept any responsibility for damage or loss of any properties introduced by the exhibitors and/or their agents/contractors. We advise you take out adequate insurance to cover your property.

Cancellation & Abandonment insurance to cover your costs and expenses is also highly advisable should you not be able to attend due to adverse weather for example. This is a specialist form of insurance normally only found on a separate Exhibition Policy.

Internet & Wi-Fi

A general Wi-Fi connection will be provided by the ITC London Team for the whole show floor.

This connection is suitable for basic use such as checking emails and general browsing. However, it is not recommended for demonstrations, streaming, or any bandwidth-intensive activity. Exhibitors requiring a dedicated, high-speed, secure, or managed internet connection for such purposes are strongly advised to place an order directly with the Venue via the Services & Suppliers section.

ITC London Team

The ITC London Team will be able to assist with any operational questions you may have as you prepare for the show.

You can contact them at info@insuretechconnect.com

Onsite the team will be based in the Organiser’s Office.

Lead Collection

Using a lead capture app offers numerous benefits, including quick and efficient data collection and eliminating the need for manual entry. It also allows you to follow up with prospects promptly, track engagement, and measure the success of your efforts.

For further information please email info@insuretechconnect.com

Register your Staff Badges

All staff members attending ITC London 2026 will need an exhibitor badge in order to enter the exhibition and gain access to the Event App. 

You should have already received log in details for the Live Buzz Exhibitor Hub where you can register the passes included in your package.

If you haven't yet received your log in information please contact info@insuretechconnect.com.

Rigging

There is no rigging permitted at ITC London 2026.

Signage 

3x3 & 6x3 Booths

Exhibitor having 3x3 and 6x3 booths must choose one Booth Package.

All packages include backwall graphics. 

Please email your artwork as an .eps or .ai file to: info@insuretechconnect.com

Artwork Specification:

• 3x3 booth
  • Branded backwall
  • 2976mm (W) x 2474mm (H) with an additional 100mm bleed all around
  • Deadline: Friday 19th December by 14:00
• 6x3 booth
  • Branded backwall
  • 5952mm (W) x 2474mm (H) with an additional 100mm bleed all around
  • Deadline: Friday 19th December by 14:00

See digital file prep guide for further assistance on how to share your artwork.

Should you require any additional graphics please contact our official graphics supplier GES at itclondon@ges.com or visit Expresso by GES.

Note: please be aware that pull-up banners are not permitted within the event. This helps us maintain a consistent, high-quality look and feel across the show floor.

Innovation Zone Kiosks

Exhibitor having a customed kiosks will have their logo on a free standing screen.

Please email your logo to: info@insuretechconnect.com

Deadline: Friday 19th December by 14:00

See digital file prep guide for further assistance on how to share your artwork.

Should you require any additional graphics please contact our official graphics supplier GES at itclondon@ges.com. 

Show Rules & Regulations

Please read the information below to ensure you adhere to the rules & regulations.

Code of practice:

Please ensure that your booth is manned at all times during the show-open period and that all exhibits remain displayed during the show-open hours.

In order that no discourtesy is shown to last minute visitors to the event, we ask that no dismantling of any displays or exhibits commence before the show closes or until all visitors have left the building on Tuesday 27th January.

Furthermore, for security reasons we would urge exhibitors to ensure that their booth is manned at all times during build-up and break-down. At every exhibition there is a risk of theft, and whilst we will take all responsible precautions to reduce this risk, you can also help to minimise these risks to both yourself and others by remaining vigilant and not leaving any items unattended.

Products of companies not exhibiting at the show cannot be used on booths for display purposes without written permission of the Organiser.

Under no circumstances can any part of your booth, furniture or exhibits project beyond the boundary of your booth. Any exhibitor who has too much stock to fit within their booth should contact the official freight contractor to arrange storage.

Distribution of promotional material:
All business including the dispensing of literature and promotional material must be conducted from your booth. You are forbidden to hand out leaflets in or around the Venue. No material must be attached to the structure of the building.

If you or any of your staff are seen to be in breach of any of the show rules we as Organisers have the right to issue warnings or even remove you from the event.

Waste

Anything that would not normally go in a black refuse bag is classed as ‘unreasonable waste’ and will need to be removed from site by yourself or your contractor, or you’ll need to make arrangements with the venue cleaners to remove it.

All of your own waste must be removed from your booth before you leave the site.

Any items left behind intentionally OR unintentionally will be treated as waste and disposed of at the end of the tenancy – the cost for removal will be passed on to the exhibitor.

ITC London 2026 is committed to delivering a sustainable event and we encourage our exhibitors and contractors to make sustainability a key consideration. So, whether you are a fully-fledged sustainability champion or you are new to the topic, we have collated some useful points and actions that will allow you to succeed in planning towards a more sustainable event at ITC London 2026.

Printed Material and Collateral:

For further advice on how to deliver more sustainable booths at events, see Exhibitor Guide.

The tables below shows a number of tasks; please ensure you complete the compulsory section at your earliest opportunity. 

The optional services can be completed if/when you require them however, please make a note of the deadline dates as late or on-site orders will incur surcharges. 

Compulsory Tasks

Optional Tasks

Build Up

Build Up reminders

• All booths must be completed within your scheduled time.
• Power is not guaranteed for your booth until the morning of show open. If you require temporary power, you must order this from GES. 

Show Open

Anyone wishing to access the venue during the times below MUST be registered for the event.

Breakdown

Breakdown Reminders 

• Booths must be manned until 15:30 on Tuesday 27th January. Removal of material and equipment cannot begin before this time.
• No trollies or large packing materials will be allowed on the show floor until the hall is clear of visitors.
• When planning your presence at the show please consider that we have a very short breakdown period and any late working with incur a charge.

THE VENUE MUST BE CLEARED OF ALL EXHIBITOR, INCLUDING WASTE MATERIALS, BY 17:00 ON TUESDAY 27TH JANUARY. 

EXHIBITORS WILL BE CHARGED FOR ANY MATERIALS LEFT.

3x3 & 6x3 Booths

Exhibitor having 3x3 and 6x3 booths must choose one Booth Package.

Packages options in the document linked above, also as follows:

3x3 Booth – Package 1

• 3m Wide x 2.5m High (9m2) booth backwall
• 1x Fully printed graphic wall (3m Wide x 2.5m High).
• 1 x 500w Electrical socket

3x3 Booth – Package 2

• 3m Wide x 2.5m High (9m2) booth backwall
• 1x Fully printed graphic wall (3m Wide x 2.5m High).
• 1 x 500w Electrical socket
• 1 x table
• 2 x chairs

3x3 Booth – Package 3

• 3m Wide x 2.5m High (9m2) booth backwall
• 1x Fully printed graphic wall (3m Wide x 2.5m High).
• 2 x 500w Electrical socket
• 1 x table
• 2 x chairs
• 1 x 42’’ free standing screen

6x3 Booth – Package 1

• 6m Wide x 2.5m High (18m2) booth backwall
• 1x Fully printed graphic wall (6m Wide x 2.5m High).
• 1 x 500w Electrical socket

6x3 Booth – Package 2

• 6m Wide x 2.5m High (18m2) booth backwall
• 1x Fully printed graphic wall (6m Wide x 2.5m High).
• 1 x 500w Electrical socket
• 1 x Table
• 2 x Chairs

6x3 Booth – Package 3

• 6m Wide x 2.5m High (18m2) booth backwall
• 1x Fully printed graphic wall (6m Wide x 2.5m High).
• 2 x 500w Electrical socket
• 1 x Table
• 2 x Chairs
• 1 x 42’’ free standing screen

For any queries, please contact info@insuretechconnect.com

Innovation Zone Kiosks

Kiosk includes:

• printed Logo on Kiosk
• TV screen
• One high table and one stool

Please email your logo to: info@insuretechconnect.com

Deadline: Friday 19th December by 14:00

Cleaning

Basic booth cleaning is included as part of your booth package - this is essentially a vacuum and waste removal. Surfaces and exhibits will not be cleaned as standard. Booths will be cleaned overnight.

First Aid

For first aid assistance please notify the The ITC London Team, who will work alongside the venue to provide the support required.

Lost Property

Lost property enquiries should be directed to the Organiser's Office.

Smoking

Smoking is not permitted anywhere within the venue.

Should you wish to smoke outside of the building please note that Chicago does not allow smoking within 15ft of any building entrance. 

Travel 

Travelling to the Brewery by public transport is quick and easy. We are close to Liverpool Street, Moorgate and Barbican stations, and served by at least 10 bus routes.

There are no car parking facilities on site at The Brewery. The nearest public NCP car park can be found at The Barbican. There is also limited pay and display street parking available.

Venue Emergency Procedures 

General emergency policies/procedures have been established to ensure the Brewery, its personnel, guests, clients, and related service industries are working in a safe environment. For further details regarding emergency procedures, please contact info@insuretechconnect.com.