Your mission begins here. We’ll set the intelligence agenda for the next two days, outlining the key challenges facing the industry and the strategic objectives that will shape every conversation ahead.

Discover how artificial intelligence (AI) is reshaping the world of insurance, pensions, and employee benefits. This session explores the opportunities AI brings to clients and businesses, while also addressing the challenges of adoption and the impact on the workforce.

What does innovation look like inside a market-leading specialty insurer? In this executive-level keynote, gain unfiltered insight into how leadership can sustain a culture of innovation and make bold moves that continue to move the dial.

Data is the new currency of competitive advantage ' if you know how to use it. In this strategic keynote, uncover how the London Market's most data fluent leaders are transforming decision making across underwriting and distribution

This is your chance to ask questions as all 3 keynote speakers re-join the chair on stage for an open Q&A session

Explore how insurance business models are evolving under structural and strategic pressure and learn what tomorrow's carrier, MGA, and hybrid models will look like and how they're already reshaping risk and capital flows.

Unlock the power of payments in insurance. Discover how smart pay-in and payouts - powered by value-added services - drive frictionless experiences, boost conversion, and cut risk.
 

Discover how insurance leaders are reprogramming company culture to support innovation that scales. This panel unpacks how to build environments where experimentation is encouraged, and innovation is embedded ' not bolted on.

Insurance organizations are under immense pressure to modernize claims, FNOL, and customer journeys faster—without sacrificing governance, regulatory compliance, or cost efficiency. Yet legacy PAS platforms, fragmented workflows, and high-code development models continue to slow progress.

In this interactive workshop, Brillio and Mendix—joined by Ardonagh Advisory—will showcase a real-world, award-recognized insurance transformation that demonstrates how insurers can move from legacy complexity to intelligent, scalable digital experiences.

Drawing directly from Ardonagh Advisory’s journey, Lauren Dally, Application Delivery Director at Ardonagh, will co-host this session and share how Ardonagh transformed a complex, acquisition-driven digital estate into a component-based, low-code architecture using Mendix—accelerated by Brillio’s delivery expertise and Enterprise AI Accelerator (ADAM).

Booking is required to attend this session. Reserve your place here.

Insurers today are under mounting pressure from climate volatility, cost inflation, and reinsurance challenges. In this keynote, we’ll explore why aging core systems can no longer support the demands of a rapidly evolving market—and why bolt-on AI solutions fall short of delivering the speed, scale, and strategic agility the industry needs.

You’ll learn how leading insurers are using advanced AI to drive measurable gains across the policy lifecycle, from faster decision-making to more intelligent workflows. We’ll share how AI-native platforms are enabling organizations to adapt with confidence, deliver better outcomes, and finally realize the full potential of their data and expertise.

If transformation is on your 2026 roadmap, this is the session you can’t afford to miss.

 

Allianz Partners and Otera share how they scaled AI agents across 30 countries to deliver measurable ROI, moving from human-in-the-loop workflows to 90% autonomous operations. The session breaks down how this shift cut OpEx by 30%, enabled same-day service, and supports a targeted ~$700M profit uplift by 2030.

Business model innovation is gaining pace. Follow the money back, and, unsurprisingly, a key driver is capital – both equity and underwriting. This session aims to provide a practical guide and real-world example of how to innovate across multiple dimensions of a business – at the same time. During the session you’ll learn the practical steps that sit behind the strategy (both design and execution) along with lessons learned from a balance sheet turned third party capital vehicle.

Insurance fraud is escalating through ghost broking, opportunistic behaviour, and organised fraud rings, yet Allianz UK identified over 15,800 fraudulent cases worth nearly £93m in the first half of 2025 alone. This session explores how Allianz combines advanced technology, human expertise, and a strong focus on trust to detect fraud early while improving the customer experience.

A closed-door, off-the-record roundtable on the data challenges shaping scalable AI in insurance with Ensono and AWS

AI is only as powerful as the data behind it - and for many insurers, data continues to shape whether AI initiatives succeed, stall, or never make it past pilot. Even as the industry accelerates investment in GenAI and advanced analytics, internal challenges around data quality, accessibility, and ownership remain critical factors in what can realistically scale.

Hosted by Ensono and AWS, this private, executive roundtable brings together senior insurance leaders for a candid, peer-driven discussion on the real data challenges affecting AI in practice. Participants will share what’s holding initiatives back - from siloed policy, claims, and underwriting systems to unclear data ownership models - and what’s actually working to move forward.

Booking is required to attend this session. Reserve your place here.

 

Explore the origin story of a hybrid global insurer, free of legacy constraints, and designed from day one as an AI-native platform with a structural cost advantage. Perfectly positioned to take advantage of the AI innovation curve, this business shows what’s possible when strategy, operations, data and technology are aligned.

As AI adoption accelerates, insurers must get sharper about underwriting and managing its risks. This panel dives into how leading players are approaching AI risk with legal, ethical, and technical clarity.

Large Language Models (LLMs) are rapidly moving from experimental tools to embedded capabilities within modern insurance platforms. This session explores how built-in AI—designed directly into core insurance workflows—can meaningfully support underwriters, operations teams, and business users without disrupting established processes or governance.
We will share how our insurance suite leverages LLMs as an “intelligent co-pilot” across key operational touchpoints, including submission intake, data enrichment, risk analysis, decision support, documentation, and user guidance. Rather than replacing expert judgment, these capabilities are designed to augment human expertise by reducing manual effort, surfacing relevant insights, and improving consistency and speed.
The talk focuses on practical implementation lessons: where LLMs deliver real value in day-to-day insurance work, how human-in-the-loop controls and explainability are built in from the start, and how privacy, security, and regulatory considerations are addressed in production environments. Attendees will leave with concrete examples of AI-powered workflows, measurable operational benefits, and a clear framework for integrating LLMs responsibly into their own insurance systems.

Despite advances in automation, many commercial and specialty underwriters still rely heavily on Excel-driven, manual submission processes. This roundtable explores practical, achievable steps to modernize underwriting workflows. We’ll discuss how carriers can streamline low-value tasks and elevate underwriters’ time toward strategic decision-making.

Booking is required to attend this session. Reserve your place here.

What happens when insurance innovation unlocks an entire global compliance market? In this session, discover how an unprecedented collaboration between brokers, insurers, and carbon market stakeholders made the CORSIA aviation offset scheme possible, creating the world’s first compliant carbon credit insurance product.

Insurance leaders are under pressure to use AI, but legacy systems and lengthy workflows make most initiatives slow, risky, and expensive.

This session outlines a proven approach insurance leaders are using today to automate high-volume workflows in weeks, directly within their existing systems. No system replacements, lengthy roadmaps, or uncertain ROI.

Using a real MGA case study that achieved 98% automation in five weeks, we’ll show how high-volume operational work can be automated end-to-end within legacy platforms, delivering measurable efficiency gains without increasing risk.

Walk away with a practical blueprint for deploying AI this quarter and seeing impact fast, without losing control or compliance.

 

The cost of managing Delegated Authority has grown out of proportion to its original design, strained by years of added process, regulation, and data complexity. As the market softens, high operational costs and fragmented workflows place even more pressure on DA teams, pulling focus away from true risk assessment. In this session, Andrew Fenton, VP, Sales of Hercules, and Paul Bermingham, CEO of Ecliptic, explore how modern validation technologies and smarter workflows can restore efficiency, accuracy, and trust without disrupting existing relationships.

Closed discussion on rebuilding customer trust as digital journeys, data use, and automation accelerate. Focus on transparency, ethical AI, and the regulatory implications for London Market players.

[This session is open to all, but capacity is limited so first come first served on the day.]

The UK home insurance market has been unprofitable overall for six years, according to EY, due to competitive pressures on pricing and claims inflation. At the same time up to 50% of claims are avoidable, meaning a return to profit is possible. This panel explores how.

Tech transformation in insurance is less about tools and more about culture. This closing panel brings together senior leaders who've turned tech adoption into lasting organisational change.