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2026 Agenda

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ITC London 2026
 

2026 Agenda

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09:00
  1. Main stage
    10 mins
    Delivered by ITC London's Head of Content, Lee Cibis, and Chair Sabine VanderLinden - ITC London 2026speakers/sabine-vanderlinden
09:10
  1. Main stage
    15 mins
    • Tech, AI & Change in Traditional Insurance

    Discover how artificial intelligence (AI) is reshaping the world of insurance, pensions, and employee benefits. This session explores the opportunities AI brings to clients and businesses, while also addressing the challenges of adoption and the impact on the workforce.

09:25
  1. Main stage
    15 mins
    • Tech, AI & Change in Traditional Insurance
    What does real innovation look like inside a legacy insurer? In this executive-level keynote, gain unfiltered insight into the risks taken, lessons learned, and bold plays that moved the dial, not just the narrative.
09:40
  1. Main stage
    15 mins
    • Tech, AI & Change in Traditional Insurance
    Data is the new currency of competitive advantage ' if you know how to use it. In this strategic keynote, uncover how the London Market's most data fluent leaders are transforming decision making across underwriting and distribution
09:55
  1. Main stage
    15 mins
    • Tech, AI & Change in Traditional Insurance
    This is your chance to ask questions as all 3 keynote speakers re-join the chair on stage for an open Q&A session
10:10
  1. Main stage
    40 mins
    • Distribution & Business Model Evolution
    Explore how insurance business models are evolving under structural and strategic pressure and learn what tomorrow's carrier, MGA, and hybrid models will look like and how they're already reshaping risk and capital flows.
10:50
  1. Main stage
    15 mins
    • Tech, AI & Change in Traditional Insurance
    Get a fresh perspective from outside the industry. This keynote features a cross-sector innovation leader sharing how their sector overcame legacy, scale, and transformation fatigue, offering valuable inspiration for insurance.
11:05
  1. Expo
    30 mins
11:35
  1. Main stage
    40 mins
    • Tech, AI & Change in Traditional Insurance
    Discover how insurance leaders are reprogramming company culture to support innovation that scales. This panel unpacks how to build environments where experimentation is encouraged, and innovation is embedded ' not bolted on.
  2. Roundtable Room
    60 mins
    • The Future of Risk & Coverage
    • Interactive Stream: Workshops & Roundtables
    Interactive exploration of new products where climate and cyber risks overlap. How to underwrite converging systemic risks while maintaining resilience.
  3. Workshop Room
    60 mins
    • Adapting to the Modern Customer
    • Interactive Stream: Workshops & Roundtables
    Closed discussion on rebuilding customer trust as digital journeys, data use, and automation accelerate. Focus on transparency, ethical AI, and the regulatory implications for London Market players.
12:15
  1. Main stage
    15 mins
    • Tech, AI & Change in Traditional Insurance
    As AI systems evolve from passive tools to agentic collaborators, the challenge is no longer just about accuracy; it’s about governance, delegation, and trust. This keynote explores how insurers can design and manage agentic AI protocols that decide, act, and adapt, while ensuring accountability, explainability, and regulatory alignment in underwriting, claims, and product innovation.
12:30
  1. Main stage
    15 mins
    • Distribution & Business Model Evolution
    Business model innovation is gaining pace. Follow the money back, and, unsurprisingly, a key driver is capital – both equity and underwriting. This session aims to provide a practical guide and real-world example of how to innovate across multiple dimensions of a business – at the same time. During the session you’ll learn the practical steps that sit behind the strategy (both design and execution) along with lessons learned from a balance sheet turned third party capital vehicle.
12:45
  1. Main stage
    20 mins
    • Insurtech Growth & Investment
    Explore the origin story of a hybrid global insurer, free of legacy constraints, and designed from day one as an AI-native platform with a structural cost advantage. Perfectly positioned to take advantage of the AI innovation curve, this business shows what’s possible when strategy, operations, data and technology are aligned.
13:05
  1. Expo
    75 mins
13:10
  1. Roundtable Room
    60 mins
    • Interactive Stream: Workshops & Roundtables
    • Tech, AI & Change in Traditional Insurance
    Closed-door dialogue among technology leaders on system replacement priorities, vendor fatigue, and tech debt realities. Focused on CIO-level lessons from London Market carriers.
  2. Workshop Room
    60 mins
    • The Future of Risk & Coverage
    • Interactive Stream: Workshops & Roundtables
    Closed-door exchange on how technology is reshaping niche classes, from marine and aviation to fine art and energy. Share lessons on underwriting specialty risks while navigating regulation and market heritage.
14:20
  1. Main stage
    20 mins
    • Tech, AI & Change in Traditional Insurance
    Unpack what really makes underwriters trust new technology. In this behind-the-scenes conversation, hear how tech evaluation happens in the underwriting trenches, and what separates the promising from the impractical.
14:40
  1. Main stage
    40 mins
    • The Future of Risk & Coverage
    As AI adoption accelerates, insurers must get sharper about underwriting and managing its risks. This panel dives into how leading players are approaching AI risk with legal, ethical, and technical clarity.
  2. Roundtable Room
    60 mins
    • Interactive Stream: Workshops & Roundtables
    • Tech, AI & Change in Traditional Insurance
    A closed conversation on where AI adoption really stands across carriers, MGAs, and brokers. Benchmark progress, pitfalls, and regulatory readiness.
  3. Workshop Room
    60 mins
    • Distribution & Business Model Evolution
    • Interactive Stream: Workshops & Roundtables
    Mapping practical paths to successful embedded models. What separates sustainable partnerships from short-lived experiments.
15:20
  1. Main stage
    30 mins
    • The Future of Risk & Coverage

    What happens when insurance innovation unlocks an entire global compliance market? In this session, discover how an unprecedented collaboration between brokers, insurers, and carbon market stakeholders made the CORSIA aviation offset scheme possible, creating the world’s first compliant carbon credit insurance product.

15:50
  1. Main stage
    20 mins
16:10
  1. Main stage
    20 mins
    • The Future of Risk & Coverage
    This session explores how insurers are confronting one of the industry's most urgent dilemmas: the widening protection gap. From societal unrest to climate-linked perils and emerging personal risks, discover how innovators are redefining what's insurable, and who gets covered.
16:30
  1. Main stage
    20 mins
    • The Future of Risk & Coverage
    As cyber threats escalate, insurers are rethinking how to build sustainable, forward-looking cover. This case study explores the evolution of cyber product design and the underwriting strategies keeping pace with systemic risk.
  2. Workshop Room
    60 mins
    • Distribution & Business Model Evolution
    • Interactive Stream: Workshops & Roundtables
    How are brokers, MGAs, and carriers re-thinking their role as embedded and API-driven distribution accelerates? Who owns the customer, and how does that reshape economics in 2026?
16:50
  1. Main stage
    40 mins
    • Tech, AI & Change in Traditional Insurance
    Tech transformation in insurance is less about tools and more about culture. This closing panel brings together senior leaders who've turned tech adoption into lasting organisational change.
17:30
  1. Expo
    60 mins
08:00
  1. Workshop Room
    60 mins
    • Networking

    This is more than just a meetup - it’s a space to share, support, and succeed together. Whether you're navigating challenges, celebrating wins, or looking for fresh perspectives, this is your chance to connect with women who truly understand the industry and are committed to lifting each other up.

    Expect real talk, shared experiences, and honest insights in an informal, empowering setting. No panels, no speeches - just genuine conversations with women who are driving change and redefining success in insurance.

    Come as you are, leave with new connections and fresh ideas.

09:00
  1. Main stage
    5 mins
09:05
  1. Main stage
    15 mins
    • Insurtech Growth & Investment
    Get a high-level update on the current Insurtech investment landscape, with a sharp focus on what 2026 has in store for UK-based startups. Understand how shifting investor priorities and market constraints are reshaping the path from concept to capital.
09:20
  1. Main stage
    40 mins
    • Insurtech Growth & Investment
    What does real Insurtech growth look like? This panel brings together leaders who have scaled their companies through product innovation, platform buildout, and embedded partnerships, without losing sight of profitability.
10:00
  1. Main stage
    15 mins
    • Insurtech Growth & Investment

    A candid look at the shift from “growth at all costs” to sustainable, profitable insurtech. This session breaks down what truly worked, what didn’t, and the blueprint shaping the next era of mobility insurance.

10:15
  1. Main stage
    40 mins
    • Insurtech Growth & Investment
    London has the legacy, but can it keep the lead? This session brings together capital experts from across the insurance value chain to examine how risk and innovation are being financed in today's evolving landscape.
10:55
  1. Expo
    30 mins
11:25
  1. Main stage
    15 mins
    • Adapting to the Modern Customer
    The future of claims isn't reactive; it's predictive, proactive, and customer-first. This keynote reveals how leading insurers are using tech and empathy in tandem to redefine service.
11:40
  1. Main stage
    40 mins
    • Insurtech Growth & Investment
    Not all partnerships are created equal. This session explores how startups and incumbents are building high-impact alliances that go beyond one-off pilots or press releases.
12:20
  1. Main stage
    20 mins
    • Adapting to the Modern Customer

    Claims are just one touchpoint; true customer centricity spans every stage of the insurance journey, from onboarding to renewal. This session explores how to meet rising expectations across the entire cycle.

12:40
  1. Expo
    60 mins
12:45
  1. Roundtable Room
    55 mins
    • Insurtech Growth & Investment
    • Interactive Stream: Workshops & Roundtables
    Closed-door discussion on the mechanics of partnership models: co-investment, joint ventures, syndicate innovation, and minority stakes. What both founders and incumbents wish they’d known before structuring deals. Explore how to avoid “innovation theatre” and build capital partnerships that deliver measurable outcomes.
  2. Workshop Room
    55 mins
    • Interactive Stream: Workshops & Roundtables
    • Tech, AI & Change in Traditional Insurance
    Practical exercises on how to align underwriting, claims, and distribution teams around a single data strategy. Frameworks for turning dashboards into real decisions.
13:40
  1. Main stage
    50 mins
    • Insurtech Growth & Investment
    What happens when a real-world insurance problem meets rapid-fire innovation? In this live session, solution providers respond to a challenge posed by a major insurer and the audience decides what works.
14:30
  1. Main stage
    20 mins
    • Tech, AI & Change in Traditional Insurance

    Agentic AI marks a pivotal shift for commercial lines and specialty insurance—from systems that predict to systems that act, adapt, and collaborate. This session explores how insurers can move beyond automation to build truly autonomous workflows that integrate human subject matter expertise – in a sustainable, governed, IP protected, scalable, iterative way - and unlock new operating models. Drawing on WTW’s real-world development of technology that is leveraging generative AI and agentic systems, we’ll show why embedding subject matter expertise is critical for trust, growth, and competitive advantage, and not as easy to deliver as many will claim.

     

14:55
  1. Main stage
    5 mins

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