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Agenda 2026

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ITC London 2026
 

Agenda 2026

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  1. Workshop Room

    This is more than just a meetup - it’s a space to share, support, and succeed together. Whether you're navigating challenges, celebrating wins, or looking for fresh perspectives, this is your chance to connect with women who truly understand the industry and are committed to lifting each other up.

    Expect real talk, shared experiences, and honest insights in an informal, empowering setting. No panels, no speeches - just genuine conversations with women who are driving change and redefining success in insurance.

    Come as you are, leave with new connections and fresh ideas.

  2. Main stage
    • Tech, AI & Change in Traditional Insurance
    Main stage

    Discover how artificial intelligence (AI) is reshaping the world of insurance, pensions, and employee benefits. This session explores the opportunities AI brings to clients and businesses, while also addressing the challenges of adoption and the impact on the workforce.

    • Tech, AI & Change in Traditional Insurance
    Main stage
    What does real innovation look like inside a legacy insurer? In this executive-level keynote, gain unfiltered insight into the risks taken, lessons learned, and bold plays that moved the dial, not just the narrative.
    • Tech, AI & Change in Traditional Insurance
    Main stage
    Data is the new currency of competitive advantage ' if you know how to use it. In this strategic keynote, uncover how the London Market's most data fluent leaders are transforming decision making across underwriting and distribution
  3. Main stage
    This is your chance to ask questions as all 3 keynote speakers re-join the chair on stage for an open Q&A session
    • Distribution & Business Model Evolution
    Main stage
    Explore how insurance business models are evolving under structural and strategic pressure, with a particular lens on the London Market. Learn what tomorrow's carrier, MGA, and hybrid models will look like and how they're already reshaping risk and capital flows.
    • Tech, AI & Change in Traditional Insurance
    Main stage
    As AI systems evolve from passive tools to agentic collaborators, the challenge is no longer just about accuracy; it's about governance, delegation, and trust. This keynote explores how insurers can design and manage agentic AI protocols that decide, act, and adapt, while ensuring accountability, explainability, and regulatory alignment in underwriting, claims, and product innovation.
  4. Expo
    • Tech, AI & Change in Traditional Insurance
    Main stage
    Discover how insurance leaders are reprogramming company culture to support innovation that scales. This panel unpacks how to build environments where experimentation is encouraged, and innovation is embedded ' not bolted on.
    • The Future of Risk & Coverage
    • Interactive Stream: Workshops & Roundtables
    Roundtable Room
    Interactive exploration of new products where climate and cyber risks overlap. How to underwrite converging systemic risks while maintaining resilience.
    • Adapting to the Modern Customer
    • Interactive Stream: Workshops & Roundtables
    Workshop Room
    Closed discussion on rebuilding customer trust as digital journeys, data use, and automation accelerate. Focus on transparency, ethical AI, and the regulatory implications for London Market players.
    • Tech, AI & Change in Traditional Insurance
    Main stage
    Get a fresh perspective from outside the industry. This keynote features a cross-sector innovation leader sharing how their sector overcame legacy, scale, and transformation fatigue, offering valuable inspiration for insurance.
    • Distribution & Business Model Evolution
    Main stage
    Explore how modern MGAs are redefining distribution by blending technology, data, and relationships. This keynote dives into the playbooks driving targeted growth and smarter underwriting.
    • Insurtech Growth & Investment
    Main stage
    Hear how one Insurtech built a scalable, AI-ready platform from the ground up, without the drag of legacy systems. This intimate discussion offers a behind-the-scenes look at modern insurance infrastructure
  5. Expo
    • The Future of Risk & Coverage
    • Interactive Stream: Workshops & Roundtables
    Workshop Room
    Closed-door exchange on how technology is reshaping niche classes, from marine and aviation to fine art and energy. Share lessons on underwriting specialty risks while navigating regulation and market heritage.
    • Tech, AI & Change in Traditional Insurance
    • Interactive Stream: Workshops & Roundtables
    Roundtable Room
    Closed-door dialogue among technology leaders on system replacement priorities, vendor fatigue, and tech debt realities. Focused on CIO-level lessons from London Market carriers.
    • Tech, AI & Change in Traditional Insurance
    Main stage
    Unpack what really makes underwriters trust new technology. In this behind-the-scenes conversation, hear how tech evaluation happens in the underwriting trenches, and what separates the promising from the impractical.
    • The Future of Risk & Coverage
    Main stage
    As AI adoption accelerates, insurers must get sharper about underwriting its risks. This panel dives into how leading players are approaching AI risk with legal, ethical, and technical clarity.
    • Distribution & Business Model Evolution
    • Interactive Stream: Workshops & Roundtables
    Workshop Room
    Mapping practical paths to successful embedded models. What separates sustainable partnerships from short-lived experiments.
    • Tech, AI & Change in Traditional Insurance
    • Interactive Stream: Workshops & Roundtables
    Roundtable Room
    A closed conversation on where AI adoption really stands across carriers, MGAs, and brokers. Benchmark progress, pitfalls, and regulatory readiness.
    • The Future of Risk & Coverage
    Main stage
    Explore how insurers are innovating to support the climate transition. This case study highlights new products, pricing models, and risk frameworks emerging in renewable energy and the carbon economy.
  6. Main stage
    • The Future of Risk & Coverage
    Main stage
    This session explores how insurers are confronting one of the industry's most urgent dilemmas: the widening protection gap. From societal unrest to climate-linked perils and emerging personal risks, discover how innovators are redefining what's insurable, and who gets covered.
    • The Future of Risk & Coverage
    Main stage
    As cyber threats escalate, insurers are rethinking how to build sustainable, forward-looking cover. This case study explores the evolution of cyber product design and the underwriting strategies keeping pace with systemic risk.
    • Distribution & Business Model Evolution
    • Interactive Stream: Workshops & Roundtables
    Workshop Room
    How are brokers, MGAs, and carriers re-thinking their role as embedded and API-driven distribution accelerates? Who owns the customer, and how does that reshape economics in 2026?
    • Tech, AI & Change in Traditional Insurance
    Main stage
    Tech transformation in insurance is less about tools and more about culture. This closing panel brings together senior leaders who've turned tech adoption into lasting organisational change.
  7. Expo
  8. Workshop Room

    In a sector built on trust and relationships, diversity and inclusion are critical to unlocking innovation. This meetup provides a welcoming space for LGBTQ+ professionals and allies to connect, share experiences, and build meaningful networks within the insurance and insurtech community. Join us over breakfast on Day 2 to exchange ideas, strengthen representation, and foster a more inclusive future for the industry.

  9. Main stage
    • Insurtech Growth & Investment
    Main stage
    Get a high-level update on the current Insurtech investment landscape, with a sharp focus on what 2026 has in store for UK-based startups. Understand how shifting investor priorities and market constraints are reshaping the path from concept to capital.
    • Insurtech Growth & Investment
    Main stage
    What does real Insurtech growth look like? This panel brings together leaders who have scaled their companies through product innovation, platform buildout, and embedded partnerships, without losing sight of profitability.
    • Insurtech Growth & Investment
    Main stage
    Go inside the growth story of a high-performing insurtech. Learn how the team moved quickly from early traction to meaningful scale ' and what trade-offs, pivots, and investor conversations shaped that path.
    • Insurtech Growth & Investment
    Main stage
    London has the legacy, but can it keep the lead? This session brings together capital experts from across the insurance value chain to examine how risk and innovation are being financed in today's evolving landscape.
  10. Expo
    • Adapting to the Modern Customer
    Main stage
    The future of claims isn't reactive; it's predictive, proactive, and customer-first. This keynote reveals how leading insurers are using tech and empathy in tandem to redefine service.
    • Insurtech Growth & Investment
    Main stage
    Not all partnerships are created equal. This session explores how startups and incumbents are building high-impact alliances that go beyond one-off pilots or press releases.
    • Adapting to the Modern Customer
    Main stage
    Claims are just one touchpoint; true customer centricity spans every stage of the insurance journey, from onboarding to renewal. This session explores how to meet rising expectations across the entire cycle.
  11. Expo
    • Tech, AI & Change in Traditional Insurance
    • Interactive Stream: Workshops & Roundtables
    Workshop Room
    Practical exercises on how to align underwriting, claims, and distribution teams around a single data strategy. Frameworks for turning dashboards into real decisions.
    • Insurtech Growth & Investment
    • Interactive Stream: Workshops & Roundtables
    Roundtable Room
    Closed-door discussion on the mechanics of partnership models: co-investment, joint ventures, syndicate innovation, and minority stakes. What both founders and incumbents wish they’d known before structuring deals. Explore how to avoid “innovation theatre” and build capital partnerships that deliver measurable outcomes.
    • Insurtech Growth & Investment
    Main stage
    What happens when a real-world insurance problem meets rapid-fire innovation? In this live session, solution providers respond to a challenge posed by a major insurer and the audience decides what works.
  12. Main stage
    You've decoded the insights ' now turn them into impact. This hands-on plenary session brings together attendees across functions and sectors to pressure-test key ideas, identify blockers, and co-develop tangible actions for driving change within your own business.
  13. Main stage