Delivered by ITC London's Head of Content, Lee Cibis, and Chair Sabine VanderLinden - ITC London 2026speakers/sabine-vanderlinden

Discover how artificial intelligence (AI) is reshaping the world of insurance, pensions, and employee benefits. This session explores the opportunities AI brings to clients and businesses, while also addressing the challenges of adoption and the impact on the workforce.

What does real innovation look like inside a legacy insurer? In this executive-level keynote, gain unfiltered insight into the risks taken, lessons learned, and bold plays that moved the dial, not just the narrative.

Data is the new currency of competitive advantage ' if you know how to use it. In this strategic keynote, uncover how the London Market's most data fluent leaders are transforming decision making across underwriting and distribution

This is your chance to ask questions as all 3 keynote speakers re-join the chair on stage for an open Q&A session

Explore how insurance business models are evolving under structural and strategic pressure and learn what tomorrow's carrier, MGA, and hybrid models will look like and how they're already reshaping risk and capital flows.

Unlock the power of payments in insurance. Discover how smart pay-in and payouts - powered by value-added services - drive frictionless experiences, boost conversion, and cut risk.
 

Discover how insurance leaders are reprogramming company culture to support innovation that scales. This panel unpacks how to build environments where experimentation is encouraged, and innovation is embedded ' not bolted on.

Insurers today are under mounting pressure from climate volatility, cost inflation, and reinsurance challenges. In this keynote, we’ll explore why aging core systems can no longer support the demands of a rapidly evolving market—and why bolt-on AI solutions fall short of delivering the speed, scale, and strategic agility the industry needs.

You’ll learn how leading insurers are using advanced AI to drive measurable gains across the policy lifecycle, from faster decision-making to more intelligent workflows. We’ll share how AI-native platforms are enabling organizations to adapt with confidence, deliver better outcomes, and finally realize the full potential of their data and expertise.

If transformation is on your 2026 roadmap, this is the session you can’t afford to miss.

 

Allianz Partners and Otera share how they scaled AI agents across 30 countries to deliver measurable ROI, moving from human-in-the-loop workflows to 90% autonomous operations. The session breaks down how this shift cut OpEx by 30%, enabled same-day service, and supports a targeted ~$700M profit uplift by 2030.

Business model innovation is gaining pace. Follow the money back, and, unsurprisingly, a key driver is capital – both equity and underwriting. This session aims to provide a practical guide and real-world example of how to innovate across multiple dimensions of a business – at the same time. During the session you’ll learn the practical steps that sit behind the strategy (both design and execution) along with lessons learned from a balance sheet turned third party capital vehicle.

Insurance fraud is escalating through ghost broking, opportunistic behaviour, and organised fraud rings, yet Allianz UK identified over 15,800 fraudulent cases worth nearly £93m in the first half of 2025 alone. This session explores how Allianz combines advanced technology, human expertise, and a strong focus on trust to detect fraud early while improving the customer experience.

A closed-door, off-the-record roundtable on the data challenges shaping scalable AI in insurance with Ensono and AWS

AI is only as powerful as the data behind it - and for many insurers, data continues to shape whether AI initiatives succeed, stall, or never make it past pilot. Even as the industry accelerates investment in GenAI and advanced analytics, internal challenges around data quality, accessibility, and ownership remain critical factors in what can realistically scale.

Hosted by Ensono and AWS, this private, executive roundtable brings together senior insurance leaders for a candid, peer-driven discussion on the real data challenges affecting AI in practice. Participants will share what’s holding initiatives back - from siloed policy, claims, and underwriting systems to unclear data ownership models - and what’s actually working to move forward.

 

Explore the origin story of a hybrid global insurer, free of legacy constraints, and designed from day one as an AI-native platform with a structural cost advantage. Perfectly positioned to take advantage of the AI innovation curve, this business shows what’s possible when strategy, operations, data and technology are aligned.

As AI adoption accelerates, insurers must get sharper about underwriting and managing its risks. This panel dives into how leading players are approaching AI risk with legal, ethical, and technical clarity.

Despite advances in automation, many commercial and specialty underwriters still rely heavily on Excel-driven, manual submission processes. This roundtable explores practical, achievable steps to modernize underwriting workflows. We’ll discuss how carriers can streamline low-value tasks and elevate underwriters’ time toward strategic decision-making.

What happens when insurance innovation unlocks an entire global compliance market? In this session, discover how an unprecedented collaboration between brokers, insurers, and carbon market stakeholders made the CORSIA aviation offset scheme possible, creating the world’s first compliant carbon credit insurance product.

The cost of managing Delegated Authority has grown out of proportion to its original design, strained by years of added process, regulation, and data complexity. As the market softens, high operational costs and fragmented workflows place even more pressure on DA teams, pulling focus away from true risk assessment. In this session, Andrew Fenton, VP, Sales of Hercules, and Paul Bermingham, CEO of Ecliptic, explore how modern validation technologies and smarter workflows can restore efficiency, accuracy, and trust without disrupting existing relationships.

The UK home insurance market has been unprofitable overall for six years, according to EY, due to competitive pressures on pricing and claims inflation. At the same time up to 50% of claims are avoidable, meaning a return to profit is possible. This panel explores how.

Tech transformation in insurance is less about tools and more about culture. This closing panel brings together senior leaders who've turned tech adoption into lasting organisational change.

This is more than just a meetup - it’s a space to share, support, and succeed together. Whether you're navigating challenges, celebrating wins, or looking for fresh perspectives, this is your chance to connect with women who truly understand the industry and are committed to lifting each other up.

Expect real talk, shared experiences, and honest insights in an informal, empowering setting. No panels, no speeches - just genuine conversations with women who are driving change and redefining success in insurance.

Come as you are, leave with new connections and fresh ideas.

What does real Insurtech growth look like? This panel brings together leaders who have scaled their companies through product innovation, platform buildout, and embedded partnerships, without losing sight of profitability.

Despite significant investment, many insurers still struggle to connect decisions across the policy lifecycle, from triage and underwriting to pricing, servicing, and renewal. In this workshop, senior executives will explore what modern, real-time decisioning should look like and how insurers are evolving their operating models to achieve it.

A candid look at the shift from “growth at all costs” to sustainable, profitable insurtech. This session breaks down what truly worked, what didn’t, and the blueprint shaping the next era of mobility insurance.

Despite the industry’s investments in AI, most carriers still struggle to move from prediction to prevention. Sammy Rubin explains why, and more importantly, how to fix it. Drawing from YuLife’s engagement model and AI Prevention Loop, he shows that meaningful prevention only emerges when data, engagement, and personalised interventions work in harmony. With insights from clinical trials and real-world insurer partnerships, Sammy illustrates how prevention is becoming both measurable and scalable. This session delivers the blueprint for transforming claims, underwriting, and customer outcomes through AI-driven behavioural science. 

The future of claims isn't reactive; it's predictive, proactive, and customer-first. This keynote reveals how leading insurers are using tech and empathy in tandem to redefine service.

Not all partnerships are created equal. This session explores how startups and incumbents are building high-impact alliances that go beyond one-off pilots or press releases.

Claims are just one touchpoint; true customer centricity spans every stage of the insurance journey, from onboarding to renewal. This session explores how to meet rising expectations across the entire cycle.

Digital follow underwriting is moving from concept to competitive edge, reshaping how risks are evaluated, bound, and scaled in the Lloyd’s and global market. The shift is rewriting placement dynamics, redefining broker-underwriter interaction and accelerating as the P&C market softens.

Insurers have spent a decade modernizing core systems, workbenches, automation, and now GenAI — yet productivity hasn’t improved. Cycle times remain slow, capacity is constrained, and AI struggles to deliver impact. The problem isn’t downstream technology. It’s upstream.

Across underwriting, claims, and servicing, work still enters the enterprise as messy, unstructured inputs that systems can’t handle, while people become the integration layer. This fireside chat explores why modernization won't deliver the intended ROI until the front door is fixed — and why ingestion, enrichment, and orchestration have become a strategic imperative for CIOs and COOs.

Agentic AI marks a pivotal shift for commercial lines and specialty insurance—from systems that predict to systems that act, adapt, and collaborate. This session explores how insurers can move beyond automation to build truly autonomous workflows that integrate human subject matter expertise – in a sustainable, governed, IP protected, scalable, iterative way - and unlock new operating models. Drawing on WTW’s real-world development of technology that is leveraging generative AI and agentic systems, we’ll show why embedding subject matter expertise is critical for trust, growth, and competitive advantage, and not as easy to deliver as many will claim.

 

sponsored by Generali

How can we reimagine insurance as a force for good—designing innovative products and services that not only protect against risk, but actively accelerate the transition to a sustainable, low-carbon economy?

The top applicants will get to pitch their solutions in a rapid fire pitching session live on stage, directly to Generali. The audience will get the chance to vote for their favourite and the winner will be announced at the awards ceremony at the end of the event.

 

Watch early-stage Insurtechs present their businesses to a room full of VCs, partners, and industry power players.

 

First round revealed:

 

Quarticle

MarvelX

Casey.ai

BOIT Global

Adapts

Challenge Lab Winner Announcement